Clear and Reset the Windows Print Spooler

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The print spooler is a file that manages the printing process. To clear and reset the print spooler:

  • In the search box on the taskbar, type services, and then select Services in the list of results.
  • Select the Standards tab, and then double-click Print Spooler in the list of services.
  • Select Stop, and then select OK.
  • In the search box on the taskbar, enter %WINDIR%\system32\spool\printers, select %WINDIR%\system32\spool\PRINTERS in the list of results, and then delete all files in the folder.
  • In the search box on the taskbar, search for services, and then select Services in the list of results.
  • Select the Standards tab, and the double-click Print Spooler in the list of services.
  • Select Start, select Automatic in the Startup Type box, and then select OK.